Overview

This website is operated by SINGULAR CASES (the “Company”, “we”, “us”, or “our”). By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein.

Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

We may update these Terms from time to time by posting changes on this page. Your continued use of the site after changes are posted constitutes acceptance of those changes.

1) Online Store Terms

By using this site, you represent that you are at least the age of majority in your jurisdiction, or you have given consent for any minor dependents to use this site under your responsibility. You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction. A breach of these Terms may result in immediate termination of access to the Service.

2) General Conditions

We reserve the right to refuse service to anyone for any lawful reason at any time. You understand that your content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3) Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. We may modify the contents of this site at any time, but we have no obligation to update any information.

4) Modifications to the Service & Prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

5) Products & Services

Certain products may be available exclusively online and may have limited quantities. Returns or exchanges are permitted only in accordance with our Refund Policy. We have made every effort to display product colors and images as accurately as possible; however, we cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction on a case-by-case basis. Product descriptions and pricing are subject to change at any time without notice.

Material notice (if applicable): Minor variations in texture, appearance, and finish of specialty materials (e.g., Alcantara® or carbon-fiber style finishes) may occur and are not necessarily considered defects.

6) Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at checkout.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store and to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

7) Optional Tools

We may provide you with access to third-party tools which we neither monitor nor control. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties or conditions of any kind. Your use of optional third-party tools is at your own risk and discretion.

8) Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability for third-party materials or websites.

9) Comments, Feedback & Submissions

If you submit comments, feedback, or other materials, you agree that we may use, edit, copy, publish, distribute, translate, and otherwise exploit them in any medium without restriction, unless prohibited by applicable law. You may not submit unlawful, abusive, misleading, or infringing content.

10) Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11) Errors, Inaccuracies & Omissions

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information (or cancel orders) if any information is inaccurate at any time without prior notice.

12) Prohibited Uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to upload or transmit viruses or any other type of malicious code; (f) to spam, phish, scrape, or interfere with security features.

We reserve the right to terminate your use of the Service for violating any prohibited uses.

13) Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. You agree that your use of (or inability to use) the Service is at your sole risk. Products and services delivered through the Service are provided “as is” and “as available,” except as expressly stated by us.

To the fullest extent permitted by law, SINGULAR CASES shall not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost savings, loss of data, or any similar damages arising from your use of the Service or any product purchased using the Service. Some jurisdictions do not allow certain limitations; in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14) Indemnification

You agree to indemnify, defend, and hold harmless SINGULAR CASES and our officers, directors, employees, contractors, affiliates, agents, and suppliers from any claim or demand (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of any law or the rights of a third party.

15) Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain in full force and effect.

16) Termination

These Terms are effective unless and until terminated by either you or us. We may terminate or suspend your access to the Service at any time, without notice, if we reasonably believe you have violated these Terms.

17) Entire Agreement

These Terms and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals (whether oral or written) between you and us.

18) Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict of law principles.

Note: We updated the governing law to Florida to match the business address shown on our website, helping maintain consistent business information.

19) Dispute Resolution & Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, your purchase, or use of the Service shall be resolved by binding individual arbitration, to the fullest extent permitted by law. You and SINGULAR CASES agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

20) Returns, Refunds & Exchanges

By purchasing from SINGULAR CASES, you agree to our Refund Policy. Return requests must be submitted within 14 days of delivery by contacting us at support@singularcases.com.

• Items must be unused, in original condition, and in original packaging.
• Please include your order number with your return (e.g., in the package or return note).
• Customers are responsible for return shipping costs. We do not provide prepaid return labels.
• Original shipping fees (if any) are non-refundable.
• If only part of an order is returned, applied promotions may be recalculated.
• Refunds are typically issued within 5 business days after inspection/approval.
• For defective or damaged items, please notify us within 3 business days of delivery with photos.

Holiday exception (optional): Orders placed between November 15 and December 24 may be returned until January 14.

Duties & taxes: If applicable for international returns, duties, taxes, and import fees charged by customs are the customer’s responsibility and are non-refundable.

21) Shipping Policy & Risk of Loss

Processing times are separate from carrier shipping times. Risk of loss transfers to the customer once the package is handed to the carrier (where permitted by law).

We are not responsible for delivery issues resulting from incorrect shipping addresses provided at checkout, carrier delays, or events outside our reasonable control. If your package shows as delivered but you cannot locate it, please contact the carrier first and then reach out to us so we can assist with next steps.

For international orders, customs duties or taxes may apply depending on the destination country. These fees are the customer’s responsibility and are non-refundable.

Note: We removed language about “customs seizures” and similar extreme scenarios to keep the policy clear and aligned with standard customer expectations.

22) Warranty & Limitations

Except as required by law, we do not provide warranties beyond defects reported within the stated timeframe. Normal wear and tear and cosmetic variations are not considered defects.

• Normal wear and tear
• Discoloration from oils, moisture, or UV exposure
• Minor cosmetic or texture variations (including specialty finishes)

We do not guarantee device protection against drops, impacts, water exposure, or accidental damage.

23) Device Damage Disclaimer

SINGULAR CASES is not responsible for any damage to devices while using our products, including screen cracks, structural damage, camera damage, electronic malfunction, data loss, or any other device-related loss. This disclaimer applies to all SINGULAR CASES products, to the fullest extent permitted by law.

24) Privacy Rights (CCPA/CPRA & GDPR)

Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal data. To submit a request, contact us at support@singularcases.com.

25) Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically for changes. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

26) Contact Information

Questions about these Terms of Service should be sent to:
support@singularcases.com
+1 786-657-4240